Privacy & Security

Privacy Policy

As a company providing software development, cloud adoption, and IT consulting services, Tenozy manages entrusted information carefully and explains how it is handled.

Last updated: June 30, 2026

Information we collect

We may collect information when you contact us, apply for a job, request a service consultation, or use our website.

Contact details such as name, company, department, role, email address, and phone number.
Information you submit, including consultation details, project requirements, attached files, and resumes.
Technical information such as IP address, browser, device, access time, and pages viewed.

How we use information

We use collected information for clear business purposes related to operating Tenozy and improving service quality.

Responding to inquiries, preparing estimates and proposals, and communicating before or after contracts.
Providing software development, cloud implementation, maintenance, operations, and IT consulting.
Managing recruitment, contacting applicants, and arranging interviews.
Preventing unauthorized access, investigating issues, improving quality, and complying with laws.

Sharing and processors

We do not sell personal information without consent, except where required by law. We may use external services when needed for business operations.

We may share the minimum necessary information with vendors for cloud, email, forms, analytics, and security monitoring.
We require vendors to maintain confidentiality, access controls, and appropriate data management.
We may disclose information when law, courts, or regulators make a valid request.

Security management

As an IT company, we work continuously to protect confidentiality, integrity, and availability.

We manage access rights, authentication protections, log review, and vulnerability countermeasures.
Project materials and source code are limited to members who need access for their work.
If a security incident occurs, we review the impact, provide necessary notices, and prevent recurrence.

Cookies and analytics

We may use cookies and similar technologies to improve usability, optimize display, and understand site usage.

You can disable cookies in your browser, but some functions may not work correctly.
Analytics are used to understand viewing trends without directly identifying individuals.
If advertising tracking is introduced, we will provide notices or consent management where needed.

Retention

We retain information only as long as needed for the purpose of use, contractual obligations, legal compliance, or dispute handling.

Inquiry information is retained as needed for response history and continued communication.
Recruiting information is retained as needed for screening and future contact.
Information no longer needed is deleted or anonymized securely.

Your rights

You may request action regarding your personal information under applicable laws.

We accept requests for disclosure, correction, suspension of use, deletion, and withdrawal of consent.
We may ask for information needed to verify your identity.
Some requests may not be fulfilled due to contractual, legal, or security reasons.

Policy updates

We may update this policy when our business, services, or legal requirements change.

Important changes will be announced clearly on our website.
Updated terms apply from the time they are posted.
Please review the latest version periodically.

Privacy contact

For questions about personal information handling, disclosure, correction, or deletion, please contact us at the email address below.

[email protected]